Quality Guarantee & Returns
We're committed to delivering premium, handcrafted products that meet luxury standards. Every item is inspected before shipping, and we provide real photos/videos for your approval.
Quick Return Policy Overview:
- Returns accepted within 48 hours of delivery
- Items must be unused in original packaging
- Written approval required before returning
- Customer pays return shipping (unless item is defective)
- 5-day return window once approved
We Offer:
- Free replacements for defective items
- Store credit or full refunds when applicable
- No "change of mind" returns accepted
Important: Contact us within 48 hours of delivery with unboxing photos/videos for any issues. A 25% restocking fee applies to order cancellations.
View Complete Return & Exchange Policy
Questions? Contact our support team immediately if you encounter any issues - we're here to help resolve concerns quickly and efficiently.